How Do Design Centre Recommendations Work?
Like all good things, some of the most important considerations with shutters lie in the details. It can be the difference between a good and a poor experience when buying shutters online. That’s why it’s so important to work with someone that you can trust.
At ShuttersDept we take customer service very seriously and strive to be a name and company you can trust. That’s why we have taken a different approach to the industry standard and built our own state-of-the-art platform, the Design Centre.
WHAT IS THE DESIGN CENTRE
The Design Centre is a simple and intuitive process which takes customers through a step-by-step process to gain information about your window to provide the best recommendation.
The Design Centre is built to replicate ‘the thought process’ of our most experienced shutter experts at the ShuttersDept to help deliver you the right recommendation first time, everytime, instantly.
Unlike other websites, we will not overwhelm you with industry jargon (e.g. face, recess, reveal, etc) and we won’t sell you a shutter until you’ve confidently measured and comfortable the choices available to you. We've chosen to focus only on white hinged plantation shutters with frames for windows, for ease of install.
FIVE STEP PROCESS
With shutters, it’s very important that measurements provided are precise as each shutter is made custom to your window.
Simply, if the measurements are wrong, your shutter will not fit. That is why, throughout the Design Centre process, we take great care in offering help to ensure you can measure accurately.
Throughout the 5 step journey in the Design Centre you’ll be prompted to identify any obstructions (e.g. window winders, locks, handles) that may influence the type of framing option you have for your shutter. We will take the dimensions provided and ensure that you are given the right number of panels and configuration to suit your window, taking into account all the technical details of shutters (e.g. maximum panel lengths, T-Posts, midrail maximums) and your window style (e.g. architraves, sills, recess depth).
By the time you’ve reached Step 5 of the Design process, we will have effectively simplified your choice from over 70 possible permutations to 1 recommendation tailored to your window (for free!).
OUR RECOMMENDATION, YOUR CHOICE
Another great thing about the Design Centre is that the recommendations provided are not locked in stone. If you’d like to make any changes for any reason to the mounting style, frame style, panels or midrails you are still able to edit at this stage.
The recommendations give you a great starting point to have a conversation with us about your shutter project. We highly recommend that you also upload a photo to your window to give us even more context for helping with your purchase.
We’re always happy to talk with you. Call us (1300 161 650) or email any time.
finalising your shutter
From here it’s really easy. To complete your shutter you are prompted to choose your colours, configuration and any custom widths and midrail heights you’d like. Once you’re happy with your shutter you can go straight through to purchase.
Along with our design recommendations, we’re able to offer industry leading prices, a superior customer experience and complete confidence in your purchase.
By making shutters easy, ShuttersDept is a name you can trust.
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